Week 5 – Software

Technical support fundamentals coursera quiz answers week 5

Introduction to Software

1. The type of software that can be used for free and is open to modify, share, and distribute is called_______.

  • Open source
  • Coding
  • Programming
  • Commercial software

 

2. As an IT support specialist, you are required to do which of the following?

  • Check the license agreement of any software before installing.
  • Use binary code to communicate with computers.
  • Install all the software requested by the users.
  • Ensure that your company uses abstraction.

 

3. What type of software is used to keep the core system running?

  • Web browser
  • Application software
  • System software
  • Software versions

 

4. Why is basic knowledge of scripting an important tool for IT professionals to have?

  • Initiating Updates
  • Automating basic functions
  • Python Scripting
  • Programming

5. _______ is/are a key component to programming, and helped to pave the road that led us to today's modern computing.

  • Interpreters
  • Scrip
  • Binary
  • Compilers

 

Next

Devendra Kumar

Project Management Apprentice at Google

This Post Has 2 Comments

  1. Himanshu Mistry Reply

    4. Why is basic knowledge of scripting an important tool for IT professionals to have?
    ANS. Automating basic functions

    1. Devendra Kumar Reply

      Thanks for the comment.

      Yes, right answers is – Automating basic functions

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