foundations of user experience (ux) design coursera answers week 2

Weekly challenge 2: Thinking like a UX designer

1. As a UX designer, one of the key challenges of getting to know your users is avoiding taking a narrow view of the user, or making assumptions that they have the same needs and wants as you do. To reach as many users as possible, which of the following questions should you understand about your user? Select all that apply.

  • Do my users have disabilities to consider–whether temporary, situational, or permanent?
  • Where are my users accessing the product or service?
  • How much are users willing to pay for the product service?
  • How familiar are my users with technology?

2. A designer completes the first three steps of the user-centered design process. This results in a design they hope will solve the end user’s problem. What is the final step in the process?

  • Prototype
  • Evaluate
  • Iterate
  • Ideate

3. When following the user-centered design approach, what should a designer do after completing initial user research to better understand the user?

  • Build on previous designs and make tweaks
  • Determine who your user is
  • Determine the most important user problem to solve
  • Test the design solution with real people

4. Design Thinking involves the following phases: empathize, define, ideate, prototype, and test.

  • True
  • False

5. In which phase of Design Thinking would a designer create an early model of a product that demonstrates its functionality?

  • Test
  • Prototype
  • Ideate
  • Empathize

6. What is a platform?

  • The design solution a designer uses to meet a user’s needs
  • The system a designer uses to create a functional and affordable design
  • The medium through which users experience a product
  • The screen size a designer selects to ensure the design is accessible for most users

7. Fill in the blank: Responsive web design allows a website to change automatically depending on _______.

  • the user’s connection speed
  • the cost of the device
  • the size of the device
  • whether the user is a customer

8. What does an equity-focused design approach seek to do?

  • Accommodate the needs of users with disabilities
  • Build products for one type of user, so the benefits can extend to many other types of users
  • Build products that meet the needs of specific individuals and groups who have been excluded in the past

9. True or false? Screen readers are one of the most common assistive technologies for people with limited vision

  • True
  • False

10. User experience should focus on the experience of existing users, and which other key group?

  • Users who are adapting to cloud-based technology
  • Users who are in the field of technology
  • Users who are about to become internet users
  • Users who are transitioning from desktop to mobile

11. People who do not identify as having a disability also benefit from the assistive technologies created for accessibility.

  • True
  • False

12. Fill in the blank: The term accessibility refers to the design of products, devices, services, or environments for _______.

  • People with motor disabilities
  • People with vision disabilities
  • People with special access to premium features
  • People who are deaf or hard of hearing

13. Which of the following is the correct order of the steps in the user-centered design process?

  • Understand, Specify, Design, Evaluate
  • Specify, Understand, Design, Evaluate
  • Evaluate, Design, Specify, Understand
  • Design, Specify, Understand, Evaluate

14. What is the first step of user-centered design?

  • Design
  • Evaluate
  • Iterate
  • Understand

15. When designing cross-platform experiences, which platform should you focus on first when you build a new product?

  • The designer’s favorite platform
  • The platform that best meets your user’s needs
  • The platform that controls the largest market share
  • All platforms planned to launch

16. What is responsive design?

  • Design that allows a website to change automatically depending on the size of the device
  • Design that can determine if a user is on a mobile device and automatically download an app
  • Design that frequently changes due to feedback from users
  • Design that responds differently to users who have signed in with an account

17. High contrast mode makes the interface easier to see for people with low vision.

  • True
  • False

18. Assistive technology includes any product, equipment, or systems that can enhance learning, working, and daily living for people with disabilities. Which of the following assistive technologies can help people with limited vision? Select all that apply.

  • Voice control
  • Motion tracking
  • Switch
  • Screen readers

19. A designer is just starting the user-centered design process. What is the first thing they need to do?

  • Ideate new solutions based off other problems
  • Iterate on the design using what they’ve learned
  • Understand how the user experiences the product or similar products
  • Prototype with the wireframes they made

20. User-centered design begins with the step: understand. What is the second step of the process?

  • Specify
  • Iterate
  • Design
  • Evaluate

21. In which phase of Design Thinking will a designer gain insights about future improvements to the product?

  • Prototype
  • Test
  • Ideate
  • Empathize

22. Which of the following are best practices when designing for mobile experiences? Select all that apply.

  • Keep navigation buttons short and simple
  • Place call-to-action buttons front and center
  • Create unique color schemes for each platform
  • Design a custom app, to direct all users to a single platform experience

23. A designer builds a product that meets the needs of specific individuals and groups who have been excluded in the past. What type of design are they practicing?

  • Equity-focused design
  • Inclusive design
  • Mobile-first design
  • Universal design

24. A user with limited vision is interacting with a mobile device. Software on the device narrates the on-screen text, interactive elements, and alternative text for images. What assistive technology does this scenario describe?

  • Screen assistant
  • Screen reader
  • Screen modification
  • Screen sense

25. Which of the following are examples of assistive technology? Select all that apply.

  • Voice control
  • High contrast mode
  • Switch
  • Monitor

26. User-centered design begins with the steps Understand and Specify. What is the third step of the process?

  • Evaluate
  • Iterate
  • Design
  • Specify

27. What are the benefits of following a UX design framework? Select all that apply.

  • UX frameworks promote iteration to design the right user experience.
  • UX frameworks focus on the user.
  • UX frameworks support creating solutions that address the user’s problem.
  • UX frameworks focus on earning the most money.

28. In which phase of Design Thinking would a designer learn more about the user and their problems, wants, and needs?

  • Test
  • Prototype
  • Ideate
  • Empathize

29. What types of platforms does a designer need to keep in mind when designing a product? Select all that apply.

  • Television (TV)
  • Mobile apps
  • Books
  • Desktop

30. Which of the following are best practices when designing for mobile experiences? Select all that apply.

  • Design for both directions a phone might be held
  • Create a smaller version of the desktop experience
  • Use familiar gestures like tapping and swiping
  • Reduce visual clutter

31. A user with limited vision is interacting with a mobile device. Software on the device allows the user to navigate and interact using their voice. What assistive technology does this scenario describe?

  • Speech assistant
  • Screen readers
  • Voice control
  • Alt control

32. What is user-centered design?

  • Design that predicts the needs of users and allows potential users to experiment with prototypes
  • Design that allows users to assist in creating a prototype of a product with their own personal knowledge of design
  • Design that focuses on the user’s story and emotions as well as the insights a designer gathers
  • Design that is data-focused and relies on trends and patterns to ensure a product will be desirable

33. Fill in the blank: A framework creates the basic structure that focuses and supports a problem that you’re trying to solve, like an outline for a project. UX designers use various frameworks to organize their approach to designs based on ____________ and the type of organization they work for.

  • their ability to multitask
  • the type of products they design
  • the design tools that they use
  • their interviewing skills

34. Previously, designers were primarily designing for a desktop platform. Now, they are designing for many different platforms and products need to adapt to whatever screen the user is on. What type of design helps designers accomplish this?

  • Responsive
  • Minimalist
  • Mobile
  • High contrast

35. What should you consider when creating an equity-focused product?

  • Accommodating the needs of users who are in the primary market segment for a product.
  • Accommodating the needs of users with disabilities
  • Accommodating the needs of users who have been historically excluded from the design process.
  • Accommodating the needs of all possible users, using a one-size-fits-all design approach.

36. Assistive technology includes any product, equipment, or systems that can enhance learning, working, and daily living for people with disabilities. Which of the following assistive technologies can help people with limited dexterity? Select all that apply.

  • Color modification
  • Switch
  • Voice control
  • Screen readers

37. Fill in the blank: Digital literacy refers to the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both _____.

  • cognitive and technical skills
  • equipment and education
  • money and time management skills
  • knowledge and wisdom

38. What is the final step in user-centered design?

  • Evaluate
  • Understand
  • Design
  • Iterate

39. In which phase of Design Thinking would a designer come up with as many design solutions as possible?

  • Prototype
  • Test
  • Ideate
  • Empathize

40. Fill in the blank: During the empathize phase of the design thinking process, your primary goal is to _____.

  • align as a team
  • learn more about the user
  • generate as many ideas as possible
  • determine the problem that will be solved

41. During the test phase (also known as the evaluate phase), you’re trying to determine if the design that you created actually solves the user’s problem. What are some best practices to follow when conducting usability testing during the test phase? Select all that apply.

  • Analyze the usability testing results.
  • Tell your users exactly how to accomplish the tasks you’ve asked them to do.
  • Observe, listen, and take notes while the user completes the tasks.
  • est your prototype with real people who represent your user.

43. Fill in the blank: Equity-focused design is both accessible and fair to _____ .

  • the next billion users
  • all genders, races, and abilities
  • all target users
  • the general public

44. A user with limited vision is interacting with a mobile device. Software on the device is making the text easier to read by changing the color of the text. What assistive technology does this scenario describe?

  • High contrast mode
  • Reading mode
  • A switch
  • Alternative text

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