Activity: Identify project tasks: Conduct online research
1. To pass this practice quiz, you must receive at least 75%, or 3 out of 4 points, by completing the activity and answering corresponding quiz questions. You can learn more about the graded and practice items in the
Course Overview
.
Activity Overview
In this activity, you will conduct online research to identify additional tasks to add to your project plan.
Scenario
Review the scenario below. Then complete the step-by-step instructions.
Peta wants to identify more project tasks for the tablet rollout—but first, she needs to expand her domain knowledge of the restaurant industry. Peta decides to conduct online research on similar projects, which should help her identify additional tasks. This research also allows Peta to draw inspiration from other projects, and to learn from their successes and mistakes.
Step-By-Step Instructions
Step 1: Access your draft
Begin by opening the project plan draft you started in the last activity, Identify project tasks: Analyze project documents.
Step 2: Conduct online research
Go online, and research projects like Sauce & Spoon’s menu tablet rollout to identify more project tasks. You may want to search for:
News coverage of similar projects at other companies
Research on topics related to your project
Similar projects in other industries
To find the information you need, use keywords from the videos or the following list:
Restaurant tablet research
Restaurant tablet how to
Restaurant tablet ordering
Digital menu ordering
Menu tablet news
Menu tablet key takeaways
Restaurant tablet best practices
Restaurant table rollout project plan
Restaurant POS launch plan
Restaurant tablet implementation plan
Step 3: Add your research to the project plan
In your project plan draft, add at least two online resources you found under the Additional Resources tab. These could be articles, blogs, web pages, or something else. Include the link, today’s date, and any notes in the corresponding columns.
Step 4: Add tasks to the project plan
Identify two tasks you identified through your online research that could be helpful for the Sauce & Spoon project. Add them to the Task column in the Task Brainstorm tab in your project plan draft.
What to Include in Your Response
Be sure to include the following elements in your project plan:
At least two resources from your online research
2-5 new tasks identified from your online research
Did you complete this activity?
- Yes
- No
2. How does domain knowledge help project managers with new projects? Select all that apply.
- Provides information about a given industry and types of projects in that industry
- Makes them experts in a given industry and types of projects in that industry
- Means they don’t need to know anything about an industry in order to work in it
- Saves time on future projects within that industry
3. Imagine you come across the following information in your online research:
“Our restaurant keeps our devices safe by always locking them up at the end of service, and making sure we keep track of them at all times.”
What tasks could you create from this finding that would help with the tablet rollout project? Select all that apply.
- Enable GPS location services on each tablet
- Upgrade the restaurant’s security system
- Create a procedure for securing tablets at the end of the night (at the table or in a safe)
- Run tests on the tablet software
4. Imagine you come across the following information in your online research:
“Tablets increase customer confidence that their credit card information won’t be stolen when they understand that transactions take place through a secure portal at the table.”
What tasks could you create from this finding that would help with the tablet rollout project? Select all that apply.
- Include payment security talking points in waitstaff training
- Encourage all customers to use cards even when seated at tables without tablets
- Partner with a credit card company to offer discounts
- Create messaging about payment portal security to display on the tablets
