Test your knowledge: Evaluation questions
1. Fill in the blank: _____ involves observing, measuring, and then comparing your findings to a set of agreed-upon criteria.
- Evaluation
- Administration
- Standardization
- Regulation
2. Which quality management process includes beta testing, internal checklists, and feedback surveys?
- Quality standards
- Quality control
- Quality planning
- Quality assurance
3. What does evaluation help project managers to do?
- Improve, judge, and learn about projects
- Plan, execute, and complete projects
- Track, manage, and communicate about projects
- Budget, schedule, and scope projects
4. What aspects of a project do evaluation questions measure? Select all that apply.
- Outcomes
- Effectiveness
- Impact
- Risks
5. There are two main categories of evaluation questions. One type helps you make improvements. What does the other type help you do?
- Adjust and regulate
- Empathize and communicate
- Measure and compare
- Manage and delegate
6. Certain evaluation questions help improve a product or service while others help measure and compare. Which three of the following questions can help you improve?
- What are the most common participant reactions?
- What were the results?
- What works and what doesn’t?
- What were the costs?
- Which goals are we meeting?
7. Which three of the following evaluation questions can help you measure and compare project outcomes?
- Which goals are we meeting?
- What were the costs and benefits?
- Are there any lessons to be learned?
- Were there unintended results?
- How can we improve?
8. Which criteria do effective evaluation questions meet? Select all that apply.
- They are practical and feasible to answer with available resources.
- They quickly reduce project overhead.
- They relate to the purpose of the project.
- They address stakeholder or user values, interests, and concerns.
