40. A problem statement helps designers create the vision for the design. Which of the following is an example of a strong problem statement?
- A teenager needs a scheduler app because they participate in a lot of extra-curricular activities.
- Lynn wants a smart device-enabled recipe app to help with cooking meals.
- Joshua is a new business owner who needs a tool for tracking expenses easily while on-the-go because he travels a lot for business.
- Rachel needs an app for a music library.
41. Fill in the blank: One of the four Cs, _____ ensures a uniform design so users can expect it to feel familiar across devices and products.
- Consistency
- Complementary
- Context
- Continuity
42. Review the journey map for user persona Shane: Shane was able to reserve books, but was frustrated with the limited quantity of books they were allowed to reserve. Which row in the journey map would include Shane’s pain points?
- Task List
- Improvement Opportunities
- Action
- Feeling Adjective
43. If the majority of users accessing a site are likely to use a mobile device, what are some best practices for building a site with these users in mind? Select all that apply.
- Keep the mobile site consistent with the same content as the desktop site.
- Limit the access to only what’s available on both mobile and desktop devices.
- Provide features that take advantage of the unique benefits of mobile phones.
- Organize the site so it’s easy for users to find what they want.
44. A design team is working on a design project for an event ticketing app to reduce paper tickets. They suggest the following design problem statement: Ricki is an avid sports fan and wants to avoid printing tickets that will be discarded once they’re in the stadium. What element is missing in the problem statement?
- User name
- Insight
- User need
- User characteristics
