13. What is an example of measuring progress for a cross-functional team?
- Defining key items and encouraging team members to ask questions.
- Learning what makes team members feel supported and giving positive feedback.
- Asking team members if they anticipate being finished on time and, if not, how you can help them succeed.
- Setting up effective tools so the team can easily work together.
14. You’re a project manager on a team that is improving a product. How can you enable your teammates to make decisions?
- Keep the task schedule vague and allow flexibility on deadlines.
- Require teammates to include stakeholders during brainstorming sessions.
- Provide data and feedback about how customers interact with the product.
- Limit communication with stakeholders to avoid their input until product launch.
15. As a project manager impacting an organization, you want to build a great team. Which of the following would a project manager do to build a great team? Select all that apply.
- Address the team’s needs whenever it’s most convenient for the project manager’s schedule.
- Take the time to understand each team member’s motivations, strengths, and weaknesses.
- Allow the team members to have input and ask questions.
- Understand the customer’s requirements to better shape the skills needed for the team.
16. Which of the following are examples of internal customers? Select all that apply.
- Suppliers
- Team members
- Management
- Organizational departments
17. As a project manager, you take the time to share the lessons that you, as a project manager, have learned. In doing this, you are utilizing interpersonal skills to fulfill what responsibility?
- Controlling change
- Communicating status and concerns
- Teaching and mentoring
- Planning and organizing
18. To be an effective project manager, what important actions/steps should you take?
- Limit communication between team members so they can complete their work
- Gain mastery over every detail of a project at all times
- Ensure team members understand the team’s objectives and their individual tasks
- Confirm team members handle the documentation and organization necessary to finish the project
19. When budgeting a project, what is the responsibility of a project manager?
- Creating a schedule so team members know when their task should be complete
- Controlling costs to ensure more money isn’t spent than what key stakeholders approved
- Setting a period of time for a team member to complete an activity
- Using a productivity tool to share information across the team
20. How can a project manager better communicate goals and clarify those goals for a cross-functional team?
- Learn what makes team members feel supported and provide positive feedback.
- Be direct and concise, avoiding extraneous details and explanations.
- Ensure team members have the correct skill sets for each project task.
- Record meeting notes and document how much work the team has completed.
21. After several years as a project manager, you’ve learned that project plans often face unexpected changes, even with careful upfront planning. When this happens, you are able to adjust while helping your team stay calm. Which core project manager skill set are you demonstrating with these behaviors?
- Strong organizational skills
- Enabling decision-making
- Communicating and escalating
- Flexibility
22. A project manager's ability to guide teammates to complete their assigned work without acting as their direct managers is called _____.
- conflict mediation
- influencing without authority
- understanding motivations
- adjusting interpersonal dynamics
Shuffle Q/A 2
23. As a project manager impacting an organization, you want to break down barriers to help your team succeed. Which of the following would a project manager do to break down barriers?
- Make sure you clearly understand customer expectations.
- Advocate for additional resources for your team.
- Communicate the impacts of each process within the project to the team.
- Understand each team member’s motivations, strengths, and weaknesses.
24. As a project manager, how can you protect the team from changes to the project? Select all that apply.
- Clearly identify any project changes.
- Limit communication outside the team once the project begins.
- Let the stakeholders know how changes impact the budget and schedule.
- Document initial expectations of the project.
