21. On a customer service questionnaire, a data analyst asks, “If you could contact our customer service department via chat, how much valuable time would that save you?” Why is this question unfair?
- It is closed-ended
- It uses slang words that not everyone can understand
- It is vague
- It makes assumptions
22. Fill in the blank: To apply structured thinking, a data analyst should ______ the available information in order to reveal gaps and opportunities and recognize the current problem or situation.
- organize
- communicate
- share
- record
23. A national chain of sporting goods stores advertises during popular sporting television broadcasts. This is an example of the company doing what?
- Reaching its target audience
- Demonstrating its support for a sports team
- Defining the problem to be solved
- Monitoring social feedback
24. In data analysis, categorizing things involves which of the following?
- Creating new classifications for items and assigning grades to items
- Assigning items to categories
- Taking an inventory of items
- Determining how items are different from each other
25. The question, “Why was the Monday afternoon yoga class successful?” is not measurable. Which of the following questions presents a measurable way to learn about the yoga class?
- Why do people like taking yoga classes on Mondays?
- How many customers responded to our recent half-price yoga promotion?
- Is yoga a great way to stretch and strengthen your body?
- Do yoga instructors seem more energetic at the beginning of the week?
26. Why should a data analyst only ask fair questions?
- Unfair questions do not have answers.
- Unfair questions can provide data that is misleading.
- Fair questions are biased.
- Fair questions do not offend people.
27. In the share step of the data analysis process, a data analyst summarizes their results using data visualizations and creates a slideshow to present to stakeholders. What else might they do in this step?
- Collect data.
- Communicate findings.
- Organize the available information
- Shred paper files.
28. If a cooking supply store wants to attract more customers, where can they advertise to better reach their target audience? Select all that apply.
- On TV during the season finale of The Best Chef in the Universe
- At a bus stop near a local culinary school
- On a podcast for foodies
- In a magazine all about advertising
Shuffle Q/A 3
29. Making predictions is one of the six data analytics problem types. How does data factor into such problem types?
- The data informs the predictions.
- The data confirms the decisions.
- The data are the predictions.
- The predictions validate the data.
30. Which of the following examples are closed-ended questions? Select all that apply.
- How tall are you?
- What did you think about the article that I sent you?
- What is your opinion of the new movie?
- Have you taken this class before?
