6. Which company might have an IT infrastructure run by a single person?
- Apple
- A local small business
7. Which of the following are potential responsibilities of a sysadmin? (Choose all that apply)
- Network administration
- Database administration
- Payroll administration
- Technical support
8. What device is commonly used to connect to and control multiple computers using a single keyboard, mouse, and monitor?
- KVM switch
- Managed hub
- DNS server
- Load Balancer
9. Which of the following tools is not provided by a KVM switch?
- Monitor
- Keyboard
- Mouse
- Printer
10. If the cloud storage service that a business uses goes down, is that a problem that the system administrator is responsible for?
- No
- Sometimes
- Yes
11. In addition to setting up services, what other tasks does a sysadmin have to keep in mind? (Choose all that apply)
- Routine updates
- Keep a record of user passwords
- Maintaining compatibility
- Security patches
12. Broken computers are being eco-recycled. In which stage of the hardware lifecycle does this scenario belong to?
- Maintenance
- Procurement
- Deployment
- Retirement
13. When a machine is having issues, an IT Support Specialist has to file an RMA, or Return Merchandise Authorization form, with the vendor of the machine. Which stage of the hardware lifecycle does this scenario belong to?
- Deployment
- Retirement
- Maintenance
- Procurement
14. The IT department sets up a user account and software. Which stage of the hardware lifecycle does this situation belong to?
- Procurement
- Retirement
- Maintenance
- Deployment
15. An employee is starting at the company. Which of these steps are appropriate to take during onboarding? (Choose all that apply)
- Providing instructions on how to log into their new machine, get email etc.
- Ask the employee to provide a personal laptop
- Collect the user’s logon information
- Install software the user needs on their machine
Shuffle Q/A 1
16. Which type of server most closely resembles a desktop computer in appearance?
- Blade server
- Rack server
- Tower server
- DNS server
17. Which of the following are server types that a sysadmin for a small company might manage?
- SSD
- SSH
- VR
