40. Under what conditions should you send an escalation email? Select all that apply.
- Key stakeholders need to sign off on a final decision.
- A problem inconveniences the core project team, but they resolve it themselves.
- A project team member identifies a potential risk that may have an impact in several months.
- A problem leads to major changes in budget or timeline.
41. What common problems can a project manager avoid by escalating an issue? Select all that apply.
- Trench wars
- Risk appetite
- Force majeure
- Misdirected compromises
42. In the ROAM technique, what does it mean to resolve a risk?
- To classify a risk as addressed because it no longer creates a problem
- To give a team member ownership over a certain risk and entrust them to handle it
- To understand and accept a risk for what it is because it cannot be resolved
- To reduce the impact of a risk or the likelihood the risk will occur
43. As a project manager, you regularly send progress reports out to team members and stakeholders. These reports make the project progress transparent to all involved. What project management activity could these progress reports be a part of?
- Assessing Risks
- Tracking
- Resetting
- Documenting
44. What type of chart will you create to represent tasks with multiple dependencies?
- Roadmap
- Gantt chart
- Probability and impact matrix
- Burndown chart
45. A software company builds an application to track employee satisfaction. A contractor delays the completion of a key task. Which of the triple constraints does this change impact the most?
- Scope
- Timeline
- Budget
46. When writing an escalation email, you open the email with “I hope you all had a great, long weekend.” Which of the five keys to writing a strong escalation email is this an example of?
- Maintain a friendly tone
- Explain the consequences
- Make a request
- Explain the issue
47. Which of the following items should a project manager include in a change request form for a project team? Select all that apply.
- Teams involved
- Retrospective summary
- Project name
- Original project proposal
48. Which of the following steps are part of dependency management? Select all that apply.
- Continuous monitoring and control
- Recording dependencies
- Eliminating dependencies
- Efficient communication
49. What tool can project managers use to calculate risk exposure and prioritize risks using high, medium, and low rankings?
- Probability and impact matrix
- Risk register
- ROAM technique
- Mitigation plan
50. When writing an escalation email, you describe how the current obstacle will delay the project in the next phase. Which of the five keys to writing a strong escalation email is this an example of?
- Make a request
- Explain the consequences
- Maintain a friendly tone
- Explain the issue
51. Two team members in your project cannot seem to come to an agreement on a new design feature. What common issue does this represent in project management?
- Bad compromises
- Trench wars
- Risk appetite
- Trade-off agreement
52. In the ROAM technique, what does it mean to accept a risk?
- To reduce the impact of a risk or the likelihood the risk will occur
- To give a team member ownership over a certain risk and entrust them to handle it
- To classify a risk as addressed because it no longer creates a problem
- To agree nothing will be done about a risk
