Week 5 – Effevtive Project Communication – Shuffle Q/A 2

25. The use, access, or sharing of what types of confidential or need-to-know information is likely prohibited unless you are given permission? Select all that apply.

  • Internal information about your organization’s products and services
  • User data
  • Customer service contact information
  • Financial and business data

26. A project manager notices meetings run longer than expected, even with a provided agenda. What can they do to help end meetings on time and make sure all topics are discussed?

  • Ask team members to stay after the meeting is over.
  • Add timeboxing to items on the agenda.
  • Add consequences for team members who speak longer than allocated.
  • Schedule follow up meetings for team members.

27. A project manager notices that two team members typically don’t speak up during meetings. What can they do to ensure everyone collaborates during the meeting?

  • Trust that the team members will eventually speak up.
  • Go around the room and ask for each team member’s feedback.
  • Invite leadership to meetings to encourage team members to speak.
  • Document the team members’ behavior to discuss during reviews.

28. A project manager starts a project and schedules a project kickoff meeting. What should be on the meeting’s agenda?

  • Team members’ feedback on stakeholders
  • The goals and plan for the project
  • Daily check-in updates and blockers from the team
  • Reflections from a past project

29. Which of the following is a best practice when trying to clearly state what you want in an email?

  • Include your request in the subject line of the email.
  • Avoid associating calls-to-action with your request.
  • List your request in the last paragraph of the email.
  • Use acronyms whenever possible to keep the email short.

30. What action below will help create an inclusive environment for your team during meetings?

  • Invite stakeholders to every meeting to motivate the team members.
  • Continuously ask questions to encourage participation from team members.
  • Make sure that the person who is the most confident gets a chance to speak.
  • Display how much each team member speaks at meetings to encourage competition.

31. Which items should the team discuss during a status update meeting?

  • Reflections from a past team project
  • An individual’s performance review and feedback
  • Details of an upcoming project for the team
  • Change in the scope and quality of a project task

32. You have a team member who mainly processes information through listening. How can you help this team member be successful?

  • Record project meetings and send the recordings to the team member.
  • Send an email with the meeting notes to all team members.
  • Send a detailed document of the meeting agenda and meeting notes.
  • Encourage the team member to participate and ask questions.

33. Which of the following can be a tool to communicate information with your team members quickly?

  • Google Docs
  • Video conferencing
  • Instant messaging
  • Keypoint slides

33. Fill in the blank: A key component of inclusivity is ensuring your meetings and presentations are _____.

  • in person
  • recorded
  • during normal business hours
  • accessible

34. A project manager presents slides in a meeting and includes closed captioning for each video. How are they practicing inclusivity in the meeting?

  • They are speaking fast to get through material quickly.
  • They are making the presentation more interesting by including videos.
  • They are aiming to impress the stakeholders.
  • They are helping team members with hearing loss understand what is in the spoken presentation.

Shuffle Q/A 3

35. What can be done during a meeting to facilitate a more productive meeting? Select all that apply.

  • Encourage everyone to participate, including remote participants.
  • Discourage open-ended and personal questions.
  • Clearly state the meeting’s goals at the beginning of the meeting.
  • Practice active listening and non-verbal communication.

36. In a status update meeting, what questions does the project manager typically address? Select all that apply.

  • Are there any new costs that affect the bottom line?
  • What lessons can the team learn about what’s going well?
  • Are there any current or anticipated issues?
  • How many tasks have been completed and how many remain?
  • Is the team behind schedule, ahead of schedule, or on-schedule?

Devendra Kumar

Project Management Apprentice at Google

Leave a Reply